Dear Kevin,
Actions, not words. Hurry up and prove it please.
While I agree with the spirit of this post, you clearly had enough time to consult with users and lawyers before you released new and inflammatory wording, and until you remove it and actually DO something about it, I will not be swayed by what you say the “intent” is and only respond to the actual words and terms to which you commit.
If they were “as clear as possible,” then you don’t intend to change them. I’m going to judge by your difference in opinion as compared to the outcry that they were not as clear as they could possibly be, and instead of claiming that the general community is not reading your intentions properly, you provide a set of terms and conditions that will actually convince us to keep using your service.
Legal documents are not easy to misinterpret—they are easy to interpret, so easily that they can be interpreted to the benefit of who can make the best argument. The more clear they are, the less easy it is to sway the benefit in a way that can hurt a user. When you say “it is not our intention to sell your photos,” that is not as clear as saying “we WILL not sell your photos.” You chose the language, and you are then choosing how it can be interpreted legally. Choose better language.
1) thank you for agreeing to remove the segment about using our profiles for advertising
2) thank you for beginning to address this MASSIVE problem with your business
I respond because I care about and love Instagram.
Nadia
instagram:
Yesterday we introduced a new version of our Privacy Policy and Terms of Service that will take effect in thirty days. These two documents help communicate as clearly as possible our relationship with the users of Instagram so you understand how your data will be used, and the rules that govern…